Telcare

The following are some genuine comments from customers past and present, we will be happy to put you in contact with a customer(s) should you wish to obtain a reference(s) regarding our work.

“Since we have been using Telcare, our system has become much more efficient. We trusted their judgement in installing a new integrated system; this had a number of problems initially which were the fault of the manufacturer, and I cannot praise Telcare too highly for the way they took responsibility for dealing with the problems. In addition, they are extremely pleasant to deal with. We always know who to speak to, and any minor difficulties can be dealt with quickly, often remotely. In short, our experiences with Telcare have been nothing but positive, which is not always the case these days.”

“Compared to our previous maintainer, who it has to be said I forgot the name of, as they were THAT far off the ball, the service from Telcare is miles different. It’s refreshing to deal with a company who are genuinely happy to help.”

“Having an efficient phone system is crucial to supporting our growing business. Telcare’s personal and professional approach meant that we were up and running with our first rate phone system in no time.”

“We are very happy with the level of service provided by Telcare, keep up the good work!”

“I would just like to say that every contact with your company has so far been thoroughly excellent, not only professional but you have been a pleasure to work with. Long may it continue!”

“We have always been completely satisfied with the service we receive from Telcare.”

“Thanks David, all has gone extremely well and handled totally professionally so many thanks.”

“Just to say the engineer was excellent everything seems to be working, thank you very much.”

“I just wanted to say a big thank you for all your help with our recent office move. It was great to get advice and assistance on a quick turnaround before the actual move, and all the reconnection works were done just as we were hoping. What I thought was going to be a headache was actually pretty flawless in the end, and we would look forward to our continued association in the future. Thanks again.”

“I am very happy with the service from Telcare, on the phone and in person, everyone is very helpful and pleasant.”

“Thank you for your assistance, we are pleased with the system so far and thank all the staff involved who have been very helpful.”

“Your company is one of the very few who we dealt with on Acacia Road with whom we were completely satisfied. Dave did exactly what he said he would. You know I always recommend your company very highly (and believe me I usually am reluctant to recommend).”

“I am just sending this email to say a Big Thank You..! to Colin in setting up the phone system in Unit 8b. I really appreciated all your hard work and effort for making a difficult job seem easy. Thanks again.”

“Superb! Excellent Service as always!”

“You lot are a great team to work with – thank you!”

“Thanks for all your help – it has been good to be able to pass the requests to yourself and get a reply back so quickly and know that it is being dealt with efficiently.”

“John, lucky for you that you’re not here! I would have grabbed you and kissed ya! It worked! Thanks, really appreciate it”

“Thank you for works completed, your engineer was courteous, professional and helpful.”

“Elizabeth – I just knew I could count on you! Many thanks.”

“Thank you for your assistance and clean and efficient delivery (which is more than can be said for other parties engaged on this relocation!)”

“Nick was fantastic, as you have all been. Most grateful.”

“Thank you Elizabeth, if everyone was as efficient as you, the world would be an amazing place!”

“I really cannot thank you enough for all your help with the telephones – you really did help to keep me sane.”

“We would like to give you the feedback from doctors and staff that we all think the system is 5 STAR! We are all extremely impressed with the system, the smooth way it was installed and the customer service received. Excellent job, thank you.”

“Just to let you know, everyone here is very appreciative of your high level of service.”

“In my experience Telcare staff have an in depth knowledge of a wide range of equipment and are able to offer alternative solutions to requirements. This extends from simple hardware to software and other solutions. You have also helped us to save money by suggesting alternative service providers who are cheaper. When we have experienced problems, which have been relatively minor in nature, they have been fixed very quickly and can sometimes be achieved over a remote link without the need for a site visit. I have no hesitation in recommending your company to others and would be pleased if any potential customer wished to call to confirm these views.”

“May I take this opportunity to thank your engineers both for the very professional way in which they carried out the work, and for the extremely comprehensive ‘Telephone System Records Folder’ which I am sure will make keeping track of any future issues far easier.”