Here are some of your questions on the subject of business telecoms and the small business.
How will I know what system is best suited for my business?
Unless you have experience in business telecoms requirements analysis, you may not be able to easily tell which options may be suitable for your particular business environment.
Some manufacturers and retailers may, perhaps understandably, make it appear as if it is simply a question of selecting any one of a number of solutions based largely on price.
In our experience, this is typically a mistake. Your requirements need to be understood before making a decision and this is an area where we know we may be able to assist you.
Can I purchase a system cheaply?
Almost certainly, yes you can.
The question is though, is this the wisest course of action?
There is no doubt that tightening and managing the cost is a prime objective for many organisations. However, perhaps of greater importance is securing a business telephone systems solution that is fit for purpose and one that will protect your investment in the future by offering relatively straightforward upgrading and expansion possibilities.
These should perhaps be higher priority considerations than simply looking for the cheapest solution you can find.
Does having more functionality necessarily imply a higher cost?
There are a large number of factors that may influence the cost of your eventual solution including, for example, the quality of the telephone system you select in terms of fault tolerance and resilience etc.
It may be the case that a telephone system appears to be modestly priced and offering complex technical capabilities but if it is from an unknown manufacturer and is built to unknown quality standards, then it may be risky to go forward and select it.
Once again, this question relates to knowledge of the marketplace, the manufacturers and the technology. It is potentially a complex mix and one that you may need help in finding a way through.
Will the new system be able to be grafted onto my existing core infrastructure?
That is a very difficult question to answer without knowing more about your existing technology.
If your existing backbone business telecoms technology is non-standard or so old as to be totally obsolete, it may be difficult to integrate a new system into your existing structures.
By contrast, modern technologies (assuming you have selected from an appropriate quality provider) typically may be easier to link together and to expand.
As a general rule of thumb, it may be an idea to try to keep your business telecoms infrastructures as homogeneous as possible as this eases future expansion and integration. It is one reason for selecting total solutions from well-known manufacturers such as Siemens business telephone systems.
If you have any other questions relating to your business telecoms, please do not hesitate to get in touch – we will be only too happy to assist.