There are many suppliers of telecoms systems and services in the marketplace, so why do we at Telcare often select Siemens telephone systems?
The role of innovation
As a major global organisation, Siemens is typically accepted to be one of the major players in terms of technological innovation in the area of business telephone systems.
For a small business, this is important but perhaps not, in itself, critical.
Small businesses rarely have, as a top priority, the need to be at the cutting edge of telecommunications technology.
Yet Siemens not only innovates, they also seek to try and ensure that any existing investment you have in their technology is as protected as possible in terms of future compatibility.
What this means is that if you need to expand your system, it is typically possible to purchase new models or components from Siemens and integrate them relatively easily with your existing Siemens technology.
Siemens telephone systems and maintenance
If you have a problem with your telephone system, it may sometimes prove to be extremely difficult for you to diagnose where the problem resides and what is required to fix it.
That is particularly the case where your existing business telecoms system is something of a patchwork quilt in terms of different components, from different suppliers and using different technology, all knitted together in a less than cohesive whole.
This can lead to significant ‘downtime’ and expensive service and maintenance.
By contrast, Siemens telephone systems utilise highly standardised and warranted technology. As their systems are fully integrated and produced to a high quality standard, problems should be minimised. Even if problems do arise, diagnosis is typically straightforward and a resolution quickly found.
Remember that, however sophisticated your telephone system is, if it is broken down then it is no more than a useless collection of technology components. Selecting a solution from Siemens typically ensures that you will achieve a high degree of availability.
Selecting and installing a new business telephone system always constitutes a risk of disruption to your day-to-day business.
Inevitably, the migration and switch over from your existing system needs to be exactly synchronised with the availability of your newly installed system. If this is not well planned and executed, it can go badly wrong.
As professional telephone system providers, we seek to reduce these risks and where possible, eliminate them. This involves expert analysis and planning as well as being able to rely ‘without thinking’ on the essential quality and predictability of the new system being installed.
Over many years we have discovered that Siemens telephone systems provide a firm foundation for the planning and installation of the new business telephone system and the avoidance of trauma, and we will be more than happy to discuss your options with you.
Finally, having the complementary support of a telephones maintenance contract will help keep your Siemens telephones system working at its optimum level, leaving you free to concentrate on what you do best – running your business.