If you are researching business telecoms on the internet, you may find extensive and extremely complicated descriptions of the purposes it serves and the benefits it may deliver.
Valid as many of these are, there is an underlying and easily expressed truth.
That is – business telecoms exist to help you win.
In some areas of modern society, such a hard-nosed expression may seem a little out of step with some of the prevailing views relating to modern business culture.
However, if you are in business, you probably know that on a day-to-day basis you are fighting to:
If you do not win those two battles, then to put bluntly, your business is finished.
From our experience, we know only too well how having inadequate business telecommunications support may, at best, hold you back in your fight to survive and prosper. In some cases, it may even prove to be the factor that makes the difference between the success or otherwise of your business.
Starting from the 1980s, telecommunications have become key to modern business activities. Now in the 21st century, if you are unable to participate in the modern telecommunications environment, you will be at a serious competitive disadvantage.
Even if you personally are not entirely convinced about modern business and information systems, you can be sure that many of your clients will be.
They will be increasingly approached by your competitors that are using modern systems and when they see the benefits they can obtain from them, you may find that quite a few are suddenly no longer your clients.
Today it is necessary for your business telecoms to support both your business processes and your interactions with the outside world – including your customers. They also have to do that in a predictable and reliable fashion, as a phone system that is not up-and-running is of little use to anyone.
There are, therefore, two questions that you may need to ask yourself:
- are your systems capable of providing you with the business functions you need in order to win through;
- are they capable of doing so in a robust and reliable fashion or are they, effectively, held together with string and sticky tape?
It may not be possible for you to easily and objectively answer those types of questions – that is where we come in.
Using our extensive expertise of telephone systems and small businesses, we can help you identify where you may be able to get advantage by changing or upgrading your existing telecoms infrastructure.
It typically doesn’t take long to do so and at the end of a quick review, you may find that you have a clearer idea of the potential for business telecoms in your small company, as well as be pleasantly surprised at how cost-effective this exercise could be!