For many decades now it has been difficult or even impossible for a business to survive and grow unless it had access to communications and business telephones.
Yet it’s still not uncommon to encounter business people who express views such as:
- their business telephones are useless;
- their phones and business telecoms are holding them back;
- they just can’t do XYZ with their current phones;
- their systems are unreliable and expensive to fix.
All this is more than just a pity because modern business telecoms and office phone systems not only shouldn’t be causing you trouble – they should, in fact, be helping you drive your business forward.
What are the problems?
Many businesses are still trying to base their telecoms operations on outmoded equipment.
Although it’s true that a business doesn’t necessarily need cutting edge communication technology, in the 21st century it does need to have small business telephone systems that are capable of providing certain levels of basic functional support.
What these are typically varies from one business to another but typically a modern system needs to be able to support:
- call transfers, follow-me, re-routing and caller identification;
- voice mail, out-of-office support, conferencing selection menu and multi-site operation;
- video and wider information technology systems integration.
It’s worth noting that none of these facilities are now considered to be necessarily cutting-edge technology.
They are part of a normal modern business telecommunications capability.
You may not need several of these facilities but if your system isn’t capable of providing any of them, then it may be an indication that it’s time for a re-think.
Your options
Today business telephones come in many different varieties.
It’s perfectly possible to purchase a system virtually off of the shelf – but there may be some risks in that approach.
Your business tomorrow may look rather different to the way it is today. Will your business telecoms be able to grow with you and support those changes?
Analysing your situation and selecting the right solution may require skills and experience and that’s where our proven expertise will be able to help.
Using reliable and easily upgradeable technology from global companies such as Siemens, we can help you avoid making procurement mistakes and to position your technology so that it supports your business today and tomorrow.
The new dialogue
Selecting and installing a new phone system could revolutionise the way your business engages with the business world around it.
If you have the right solution, you may find that you are one of those that praises rather than resents their business telephones.
Tags: business telephones
