If you’re involved in the management of a college, you may at times be rather embarrassed or even infuriated by your phone system. Phone systems for colleges are sometimes overlooked over time and the results can be, well, let’s say painful!
However, the thought of replacing them can be intimidating and generate more than a few questions.
Aren’t new phone systems for colleges expensive?
No, not necessarily.
A modern business telephone system can consist of as little as two handsets.
It depends upon your requirements – and also it’s worth keeping in mind the hidden costs associated with trying to manage with an obsolete system.
How reliable are new systems?
Modern technology from a company such as Siemens telephone solutions are often extremely reliable.
What facilities do the new systems provide?
Modern college telephone systems can offer a vast range of facilities including things such as conferencing, multi-site operation, menu systems, voice mail, messaging and video.
They can also be integrated into your college IT infrastructure.
We would be only too pleased to offer our professional advice and guidance further in this area.
How scalable are they?
Scalability (the ability of your business phone system to expand easily and cost-effectively) is one of the big issues.
Some systems may be rather better than others at growing as your requirements change – Siemens, for example, have an excellent reputation in that area.
This is also sometimes called future proofing because nobody wants to find that their phone system is obsolete shortly after purchase.
Once again, our expertise here can help you avoid these dangers.
What about technical support?
Although modern business telephone technology is typically very reliable, things can still go wrong.
Depending upon the supplier selected, many systems come under warranty against component failure.
However, warranties can expire and also, it isn’t always easy to diagnose the exact nature of a problem. Not all problems are covered by a warranty.
That’s why it’s advisable to select a solution and a provider that’s capable of supporting it through a professional support contract that provides you with a Service Level Agreement (SLA). We offer a range of levels of telephone maintenance contracts that can typically be tailor made to meet your needs.
Where do I start?
Flicking through catalogues isn’t necessarily the best place to begin.
An initial discussion with an experienced provider of phone systems for colleges, such as ourselves will allow a professional assessment of your requirements. That’s a good start point in terms of identifying potential solutions.